EP22
Management
Communication and Human Relations
The 'soft skills' needed to work effectively in a high-pressure healthcare environment.
Learning Materials
quiz
Ep 22: Soft Skills
Interpersonal success in the hospital.
style
CARDS
15
Flashcards
Active recall for high-yield facts.
account_tree
Mind Map
Visual connection of concepts.
slideshow
DECK
1
Slide Deck
Comprehensive lecture presentation.
info
Lesson Deep-Dive
Comprehensive Coverage
Aligned with pages 391-410 of the master study guide.
Chapter Highlights
Professional Communication Styles Conflict Resolution in the OR/SPD Teamwork and Ethics Customer Service Principles